Let Us Know How We’re Doing!

Here at Designer Drains, we value customer feedback and satisfaction. Our commitment to producing high-quality products is unwavering, and we believe that your experience with us should reflect that. That’s why we invite you to let us know how we’re doing. Whether you’ve recently made a purchase or interacted with us online, we want to hear about your experience. Your feedback helps us improve and better serve our customers. It also allows us to recognize our team members who go above and beyond to provide exceptional service. So please, take a few moments to share your thoughts with us. We appreciate your business and look forward to hearing from you.

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Review Content

Customer Reviews


They really have excellent customer service here. Multiple occasions people have spent time on calls and emails to ensure I was getting the right size drain accessories. Great business and quality of drain covers are top notch
- Michael Fosco

Drain cover

It is beautiful and fits perfectly. I had been looking for a replacement drain for awhile, then I saw Designer Drains. Super high quality too! Thank you!
- Sylvia

Superb Customer Service

The fleur di lis drain is beautiful and very high quality. One of the screws was not quite long enough to engage. I planned to make a trip to my local hardware store, but when I mentioned that to Marie, she immediately sent out a pair of slightly longer screws which worked perfectly.
- Cindy Dumon


First, excellent customer service as I am retrofitting things in a renovation. Second, GORGEOUS products in color options. Thank you so much for your help, beautiful work, AND fast delivery!
- Wendy Wilber

Great custom work on time and budget

DD designed and built a custom drain for our walk-in shower. They were extra careful to verify the dimensions - even called me a couple of times to make sure. They took extra care to get it right and delivered a product that exceeded expectations. Great job!
- Sam Melehy


Received the custom drain cover that we ordered. It far exceeded our expectations!
- Christine Pace


It looks amazing.
- Joe


After a few years, we are coming again to Designer Drains for another beautiful drain for our new shower. Because of some changes to the shower pan, we needed a different drain than the one we bought originally . Marie helped us gladly and patiently make the change to fit our new drain and we are thrilled. We will definitely return to this wonderful place where indeed their creations are jewelry for the bathroom, along with excellent customer service. Thank you so much!
- Natalie

Great Service & Products

Love to see a company's passions pour into their Customer Service and Products! 3.25" shower drain covers were exactly what I had been searching for. Home Depot, Lowes, and other Plumbing Stores on line didn't fulfill my need, unlike Designer Drains!
- CW

Designer Fantastic!

I am thrilled to have found this company. The customer service from the very beginning has been outstanding. My new drain cover? Worth every penny! Jewelry for my shower. I am in love with my drain cover and wish I had more than one bathroom to purchase more designer covers! Don’t hesitate if you are looking! Fantastic company & made in the USA! I purchased the nautilus drain cover ~ A+++++
- Laureen Fromm

Love ❤️ your products

These drains are the best in the industry. We installed them the star square 3 years ago and they shine as their first time. Excellent craftsmanship and design.
- Sara de los Reyes

I came back for more!

After purchasing two shower drain covers and a drain plug for my kitchen, I came back for another sink drain cover. The quality is truly top notch and can’t be beat! I’m very happy and this provided the whimsy I was looking to add to my home.
- Thomas Giddings


Just received our Oceanus Octopus shower drain. It is stunning! We have a Kerdi-Schluter in oil rub bronze. It has faded over 9 years and is now copper looking. Not pretty at all. We ordered our DDrain in polished ss, I was worried it would look off since the frame is still the oil rubbed bronze (copper) but nope it looks perfect. Thank you for your quick delivery. Diana Velarde.
- Hugo & Diana Velarde


Just received our Oceanus Octopus shower drain. It is stunning! We have a Kerdi-Schluter in oil rub bronze. It has faded over 9 years and is now copper looking. Not pretty at all. We ordered our DDrain in polished ss, I was worried it would look off since the frame is still the oil rubbed bronze (copper) but nope it looks perfect. Thank you for your quick delivery. Diana Velarde.
- Hugo & Diana Velarde

Jewelry for my fabulous bathroom XOXO

The team at Designer Drains helped us out so much! They care and they sell a quality product. We purchased the wrong drain cover and they returned it and provided a replacement without any issue. We love our Starfish & the team at Designer Drains - have recommended to many people already!
- Kathleen Anderson

above and beyond

Had an issue with the black finish on our drain cover chipping, even a replacement didn’t hold, we were really bummed because it looked so great at install. When I emailed to see about just giving up and getting a refund, the owner called me right away and asked some details about the fit of the casing and really worked with me to get the problem resolved. He gave me the option to honor the refund or allow him to try one more time to custom fit a new cover. Issues happen, sometimes certain instances need specific attention, and his phone call showed me that he really cares and stands behind his work, and for that I give 5 stars all day long.
- Jeff Hendricks

Love our jewelry drain

Thank you for our lovely drain starfish cover! Everyone is so impressed that our bathroom redesign included this very special touch. The team at Designer Drains were so helpful I even drove to their location to pick it up! Thank you! Kathy Anderson
- Kathy Anderson

Customer Support

FANTASTIC customer support- I was helped with every single problem I was faced with in my ordering process! It took 20 minutes for me to understand what I was ordering and the person who helped me was SO patient. Will recommend!
- Gabby M.

Beautiful workmanship!

Purchased this for my daughter and son in law. They were thrilled as the drain had no cover. Thanks!
- Cynthia Drake

Awesome Customer Service

I wanted to share my outstanding experience with Designer Drains customer service and specifically with Marie. I bought a 4" Greek Athemion drain cover as a finishing extravagance for our recently renovated shower/bathroom. I had a problem with my drain cover fit and my renovation went longer than expected and I was past my thirty day window for returns. I contacted customer service and was fortunate to coorespond with Marie. I told her the hole pattern was a bit off for my drain. Marie asked for specifics with pictures then promptly sent a return label and replacement. As it turns out the replacement wasn't quite right either. I asked for an un-drilled drain cover so that I could match my specific drain. Again, Marie was accommodating and efficient with a solution. A un-drilled drain cover was sent, again with a return label for the unusable one. Today I installed the new drain cover and it turned out as I had hoped--beautiful. Thank you so much for your patience and care in getting it "right" for me. You are very much appreciated.
- Larry Lara

Perfection itself

Spot-on and early delivery. There is nothing else once could possible want. Thank you. Henry.
- Henry

these drain covers are works of art. They are a bit expensive though, but to those that can afford them they are amazing.
- Kimberley Prescher

I ordered the starfish drain for a customer. I was happy to see that is was a nice thick piece of metal. They even provided screws to match the finish.
- Klay Kastning

Loved the options this company offered and very pleased with my purchase! Made my new shower unique on a low budget.
- Kellie

We needed a custom drain because our homeowner was concerned about her jewelry falling into the standard drain from the company's shower system we were installing. The fit and finish were perfect, and the drain really adds a great touch!
- Creative Professional Remodeling

Love my drains - they put the perfect finishing touch on my custom showers. I don't have a picture of the other shower because it's being installed right now.
- Deborah Drake

I am an engineer by degree and am very particular about my purchases. Designer Drains custom built a drain for my shower and it was absolutely perfect. The customer service is outstanding. The quality and design is top notch -- coming from a designer/engineer who is extremely particular about received product. I would definitely come back to you for future projects. Robert in customer service is outstanding.
- Elaine Biggs

I absolutely love my Designer Drains! I actually have 5 of them in my house. I have a large house with 2 kitchens and each sink has a Designer drain in it-- one of my sinks has three of them! They are gorgeous and add so much flair to my sinks and kitchen area. I also have a different design drain in my shower. They have so many amazing patterns and designs that it was hard to choose! If you are looking to add some flair to your house--this is something that is so original and beautifies an area that would normally be ignored even in a high end dwelling. 5 Stars!!
- Kristi Gabriel

Helpful Customer Service

Designer Drains was helpful, responsive and offer a beautiful product....jewelry for your shower. I am very pleased with how the drains I purchased for my two showers turned out.
- Susan Kuhn

Absolutely LOVE

Attentive, easy to reach, fast service. I loved being able to choose drain cover and matching cabinet knobs. Everything fit together perfectly.
- Linda Romano

Super cool nautical drain covers were used in a house remodel at Wrightsville Beach, NC. It's a great look for any beach house!
- James A. Spicuzza

I was so excited to get this drain cover to complete our bathroom remodel. Shipping was quick and the product looks great!
- Christine Castillo

I ordered the sea turtle design for my master bathroom remodel. I love seeing it everyday. It's about a year and a half later and holding up nicely. I first ordered just the top and add to called to add the base because the screw holes didn't line up with the one my plumber installed. Called and spoke to some young man who understands plumbing and the parts as well as I do. That's the reason for 4 stars and not 5.
- Jen

These are beautiful drains if attention to detail matters to you. Great quality & beautiful variety of designs to chose from. Super easy to install as replacement to existing drain or new install.
- Linda Yowell


These drains are extremely beautiful. I had 2 bathrooms renovated, found designer drains and fell in love. They are the easiest company to work with, very helpful. I have recommended them to many people and everyone that comes in and sees them automatically want to know where I got them. I also want them to start making vent covers!
- Jan Mowery

High Quality Craftsmanship

Many fun and unique styles to pick from. The high quality and wonderful workmanship of each item help to put the finishing touches on our bathroom projects.
- Mary P


Fixed an issue beautifully. The contractor who remodeled my bathroom left the shower drain a half inch lower than the tile. It was uncomfortable to stand on and verging on a trip hazard. I purchased a collar and designer drain cover which fixed the problem beautifully. Just had to get longer screws. The site was informative and I got the right fit on the first try.
- Alicia Allbaugh

Customer service was exceptional. The owner understood exactly what I was looking for ( square octopus shower drain ). We discussed finished, size and a few other key elements. My new drain cover arrived very quickly and I am thrilled with the quality and appearance. I never thought my shower drain would be the highlight of my new bathroom!!
- Heather G

Thank you Designer Drains for my new shower drain cover! Beautifully custom made, fits perfectly on the shower drain, and makes the shower complete! Robert Hernandez at Designer Drains is the best - thank you!
- Lynn Clapp

Love It!!

We remodeled our bathroom and the first thing everyone sees is the drain in the shower. Everyone loves it and comments on it!
- Joyce Nolter

Seahorse drain cover

We were having our bathroom remodeled and when the contractor installed the "standard" drain cover we asked if there was something more ornate to which he replied "Nope, this is the standard cover". Thankfully, with a little research, we found Designer Drains!!! Easy ordering, quick delivery and we now have a drain cover that helps accentuate the new bathroom ... plus our contractor is now a little more educated!!! We'll definitely be back for our next remodeling ... kitchen is due soon.
- Rance R.

Love my Designer Drain

I purchased the Nature Bubbles round drain, for my shower, during remodeling and I love it. The purchase process was easy and I received the product on time. Every time I look at it, I'm very happy with the decision.
- Anita P

Octopus Drain Cover

I could not be happier with my drain cover! Everyone who stops by to see our remodel comments on it! It's the perfect touch to our Sea glass & shell tile shower. Designer Drains is a great company!
- Lora

Octopus drain

It was a splurge to buy an Octopus drain, but it makes me smile every time a take a shower. It does its job, it's good quality, and I'm glad I bought it.
- Anonymous


I just wished I could exchange one of my drains I bought the wrong size, other than that I was totally excited and shared on Facebook with a photo. I was an Art Teacher and I feel that it is a beautiful piece of jewelry for your showers.
- Suzie Ace-Storrer

No more boring!

Banished boring, flimsy drains by adding an Octopus to His and a Nautilus to Hers. Guaranteed smiles every morning. Nice sturdy drain, no rough edges, and beautiful workmanship on the designs. Thank you!
- Elyn

Nice quality!!

I couldn’t be happier with my Starfish shower drain cover! It has a substantial weight to it for something so small, which I like, and no rough edges or burrs anywhere. I have no regrets! Everyone that has used that shower has commented on it and wanted to know where I found it! What a selection Designer Drains has!! A design for everyone, no matter what you interest/likes are.
- cr180

The product is creative and can dress up any bathroom. Designer Drains are a great solution for making any shower unique.
- Susan Currie Design

Plain Drain Gone!

Plain drain gone and now I don’t notice that the symmetry of the screw placement is off. Excellent quality and the perfect embellishment to my shower. Love it!!!!
- Sherri Eaton

Absolutely love my Caretta drain cover!

Absolutely love my Caretta drain cover, fit perfectly, good, solid and sturdy cover – the guys did a great job of custom cutting one to fit my off-size drain after I sent in the original one for size. it looks perfect – hoping to see matching cabinet knobs sometime!
- Linda

Definitely Worth It!

I was unable to find a replacement locally and was happy to find Designer Drains on line. The new drain cover was the finishing touch. It is slightly smaller than the original however I was able to make do with the install. Since this is a one time purchase it is definitely worth the extra expense. I recommend this product. It is truely jewelry for your drain.
- Rk

Designer Drains are a great company with great products. Have used them a few times when my clients want something different when it comes to drains and Designer Drains have it. The quality of their drains and customer service is top notch. We will definitely be using them in all future project that require that special touch.
- Ronald Collins

I love my drain cover. My shower has the pebble floor tiles and frame less shower doors. For such a small detail it adds a lot of style and for me it was worth the extra $. It is also wearing quite well. Installed it in June and still looks like new. Thank you Designer Drains.
- Natalie Stebleton

These are the coolest drains! Wide selection in design and finish. Beautifully made. strong gague. Dead on installs -- just get the diameter right. I can't imagine furnishing a house without Designer Drains cool choices -- far above the junk in hardware and most plumbing stores. MK in California
- John Kersten

The Designer drains I purchased (2) from this company were beautiful, work very well and are a great finishing accent to my remodeled showers.
- Barbara C

The Drain cover is unique and looks great. It took a while for the company to get the Drain cover built ans shipped to me which was not a big issue. Definitely glad I made the purchase !
- Jim Monti

I first saw an octopus drain cover here on houzz and I knew I would have to have it some day. We are in the middle of a renovation and have purchased both the octopus for the master shower and the paw print drain cover for the dog wash. Both purchases were easy and shipping was quite fast. Pleased with my experience and can't wait to get them in and see them shine!
- Yasmin

We love our drain cover and have recommended them to our friends and neighbors! We appreciated the innovation and quality craftsmanship. Who knew drain covers could be so cool!
- Randy Hall

Highest quality product, great selection, stylish designs for many themes. Not cheap, but this is one of those instances where it worth the extra cost.
- Jim M

The quality drain cover that I received made our bathroom remodels a step above the rest. If you are looking for an easy way to class up your bathroom, this is the way. Easy Ordering process, Fast Shipping, and they fit perfect.
- Andrew

We had recently remodeled our kitchen and saw Designer Drains featured on a TV show. Went to their website to see what they offered. Saw their sink stoppers and knew this was a detail I would like for the new kitchen. The sink stoppers were being offered at a reduced price (Mon Fleur design), so I ordered one for myself and three others as gifts. Was so happy with this product-beautiful, functional, and a great price. I've been using this sink stopper for almost a year and it looks as beautiful as the day I received it, so it's well made, too. My friends were delighted with their sink stopper and I received kudos for such a unique gift idea. We'll be facing a bathroom remodel soon and will definitely be looking for a drain cover from Designer Drains.
- Melanie Browning

Designer Drains' covers are heavy gauge, professional grade quality that add a finishing touch to your shower. Designs are unique and varied. Guests using our recently upgraded guest bathroom single out the drain cover -of all things - as what they like best about the upgrade. ( Note: be sure to accurately measure there distance from center of each screwhead to ensure proper fit)
- Doug Barton

Beautiful quality product with excellent customer service to direct the client to the proper drain cover and answer questions. Would recommend them to my friends! I refer to my drain cover as bathroom jewelry.
- Pam Dawson

Love their stuff! I have not seen anything like it or as nice anywhere else. We love our octopus drain cover and the quality is worth the money. Very happy with Designer Drain products.
- Lisa Peterson

Designer Drains provides outstanding customer service and their products are beautiful, unique and of the highest quality. If you are looking for a special one of a kind statement piece-- this is it! I ordered the Greek Anthemion drain in brushed stainless for my Mediterranean bathroom remodel. Due to my own error, I ordered the wrong size-twice! I talked with Pete, the owner, and they custom made the drain to fit the opening size for the shower! The drain arrived in approximately 2 weeks and is an exact fit. I can't say enough about how patient, courteous and professional Designer Drain is and the products are simply stunning.
- Norrice Zyskowski


These designer drains are an amazing product. Not only does it look great, it captures hair before it can clog up your drain. Excellent precision craftsmanship!

I renovated my master bath in summer 2016 and ordered my shower drain from Designer Drains. I purchased it with the hair catcher, and it looks and works great. It even catches the lint! You can see some lint and small debris in the photo. Lots of people have complimented me on it. In case you are interested, the shower floor is a solid slab of soapstone.
- Penny White

Great design, well made, but certainly not inexpensive. For a classy quality look this is the place to shop....good selection to suit every taste
- Stan Plotnick

After a major "to the studs" remodel of two bathrooms in our country home, I decided they needed a bit of jewelry to complete the look. Designer Drains had just the right solution -- pretty drain covers for the shower instead of the ugly industrial things that come from the plumber. Simple for anyone to measure for and install. And so pretty! I liked them so much in my tile showers, I added one to my fiberglass shower in our other house and it looks perfect there, too. After two years they are as pretty as the day they were installed.
- Kristina Johnson

I have purchased a few Designer Drains for our condos. They are well made, they are not flimsy like those sold in a home improvement store and they look terrific!
- Carrie Miller

The drain cover is beautiful and well crafted. The cover is weighty and not cheaply made. This is our 2nd time ordering drain cover from Designer Drains and will not hesitate to order from them again for our future projects.
- Lin Wu

This is a real quality product made by a real quality American Company. They are very accommodating and know their products well. A real pleasure to work with them!
- Karen

I was sold on the Schluter drain system for my new shower but I was super disappointed in the drain cover that came with the system. The drain cover size is unique to Schluter so I couldn't find a replacement anywhere. I was thrilled to find Designer Drains. The drain cover they made fit perfectly and it looks amazing. The perfect finish to my new bathroom!
- Dana Conway

Thank you, Thank you, Thank you! I love my sea turtle drain cover for my new shower. The company was very prompt and I received my order quickly and exactly as ordered. I had a question about installing it and they were able to help me out. I would not hesitate to order other products from them.
- Kathleen Donelli

Beautiful octopus shower drain is the rose in the buttonhole of our new bathroom. The company's website ordering technology needs a little work, but they responded to my concerned emails with alacrity and once I finally got that drain, it was worth the wait. I would certainly buy from them again.
- Anne Barbour

Contact Us For More Information

Designer Drains
Address: 5670 Arrow HWY Suite A, Montclair, CA 91763
Phone: 909-285-9277 or 909-957-3944

Hours of Operation: Monday – Friday: 8 am to 3 pm
Email: info@designerdrains.com